Privacy Policy

Effective Date: October 28, 2024

At VideoToBe ("we," "us," or "our"), we value your privacy and are committed to safeguarding the information we collect. This Privacy Policy outlines our practices regarding how we handle Personal Information obtained when you use our services (the "Services").

1. Personal Information We Collect

We collect information necessary to provide and enhance our Services:

• Account Information: Information such as your email and other profile information.
• Content: Data you uploaded - such as audio, video, and text input.
• Communication Information: Details you provide when contacting our support team.
• Technical Information: Log data, usage data, device information, and cookies are collected when you use our Services.

2. How We Use Your Personal Information

We may use your Personal Information for purposes including, but not limited to:

• Providing Services: To process your content (such as generating transcriptions and other generated outputs).
• Operating and Improving Services: To manage, analyze, and enhance our Services' performance and functionality.
• Communication: To keep you informed about your Requests, Service updates, and important changes.
• Training and Development of our AI Models : To improve the quality and accuracy of our AI models.
• Troubleshooting and Support: To diagnose and resolve issues with our Services, ensuring a smooth user experience.

Efforts have been made to protect user privacy, but privacy cannot be guaranteed. Do not post sensitive information or any data that is not safe for work (NSFW).

3. Disclosure of Personal Information

• Service Providers: We may share your information with third-party providers who assist with our operations, such as email providers for sending you transcription notifications, payment processors for billing and transactions, and web analytics services to improve our platform.
• Legal Requirements: We may disclose Personal Information to comply with legal obligations or protect our rights.

4. Data Security and Retention

We employ commercially reasonable security measures to protect your Personal Information. However, we cannot fully guarantee privacy. We retain your Personal Information as long as necessary for the purposes outlined in this Privacy Policy.

5. International Transfers

By using our Service, you agree that your Personal Information will be processed in countries where we operate.

6. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

7. Contact Us

If you have any questions, please contact our support team via our website.